Privacy policy
Last updated: 11 November 2026
Memory Frame starts from a simple idea: your memories are yours. We apply the same idea on this website and collect only what is essential. We use no analytics, show no ads and build no profiles.
1. Controller
- Juan Ramón Blanco Díez (Memory Frame)
- Tax ID (NIF): 02769036C
- Address: Calle Teruel 4, Primero A, Torrejón de Ardoz, Madrid, Spain
- Email: hola@memoryframe.es
2. What data we handle
- If you join the waiting list: your email; the language you want our emails in; where you live (mainland Spain, Balearic or Canary Islands, Ceuta or Melilla, or another country), so we know whether we can ship to you; which part of the website and which version of the form you used; and the date, time and IP address of your sign-up and your confirmation, which serve as proof of your consent.
- If you write to us: your email and whatever you tell us in your message.
- When you visit the website: our hosting provider handles your IP address and technical browser data to show you the website and protect it from attacks. We do not use that data for anything else.
We do not ask for any data beyond what is listed here.
3. What we use it for, on what legal basis and for how long
| Purpose | Legal basis (GDPR) | How long |
|---|---|---|
| Telling you when the pre-sale opens and sharing Memory Frame news | Your consent, art. 6.1.a | Until you unsubscribe. If the project does not go ahead, we delete the list |
| Being able to prove you gave your consent | Compliance with a legal obligation, art. 6.1.c | After you unsubscribe we keep only the sign-up and unsubscribe record, blocked, for 3 years |
| Answering your messages | Our legitimate interest in replying to you, art. 6.1.f | Up to 12 months after our last message |
| Showing the website and protecting it | Our legitimate interest in running the website securely, art. 6.1.f | As long as the provider takes to delete its technical logs |
We make no automated decisions about you and do not use your data for advertising.
4. Who else sees your data
We do not sell or pass your data to anyone. Only two providers handle it, on our behalf and under contract:
- Infomaniak Network SA (Switzerland): runs the waiting list, sends the emails and hosts our hola@memoryframe.es mailbox. The form includes an anti-spam check (ALTCHA) that uses no cookies.
- Cloudflare, Inc. (United States): hosts and delivers the website.
Switzerland has an adequacy decision from the European Commission, so its safeguards are considered equivalent to those in the EU. Cloudflare takes part in the EU-US Data Privacy Framework and signs standard contractual clauses approved by the European Commission.
We may also have to give data to authorities or courts if the law requires it.
5. Your rights
You can ask us at any time to access your data, correct it, delete it, restrict its use, object to our using it, or receive it in a format you can take elsewhere. You can also withdraw your consent whenever you like, using the unsubscribe link in every email, without affecting what we did before.
Write to us at hola@memoryframe.es. If we cannot confirm it is you, we will ask for a little more information. We will reply within one month at most.
If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).
6. Minimum age
You must be at least 14 years old to join the waiting list.
7. Security
The website only works over an encrypted connection (HTTPS) and loads no third-party content except the Infomaniak form. The accounts we use are protected with two-step verification.
8. The frame is separate
This policy covers the website only. The Memory Frame frame does not send your photos, videos, letters or voice notes to any server of ours. When it goes on sale, it will have its own privacy policy.
9. Changes
If we change this policy, we will publish the new version here with its date. If the change is significant, we will let you know by email.
This is a translation. If it differs from the Spanish version, the Spanish version applies.